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This agreement governs all PCB design services provided by TraceWorks. Review it before starting a project.
Version 1.0 · Effective [DATE] · Nashua, NH
This Service Agreement ("Agreement") is entered into between TraceWorks ("Designer"), an independent PCB design service operated by [YOUR FULL LEGAL NAME], located in Nashua, New Hampshire, and the individual or entity submitting a project inquiry ("Client").
The Designer agrees to provide custom printed circuit board (PCB) design services as described in the project quote accepted by the Client. Services may include, but are not limited to:
Services do NOT include physical PCB fabrication, component procurement, assembly, or testing unless explicitly stated in the quote.
The Designer will issue a written quote within 24 hours of receiving a completed intake form. Quotes are valid for 7 calendar days. A project is considered accepted when the Client pays the required deposit (Section 4). The Designer reserves the right to decline any project without explanation.
Deposit: 50% of the total quoted fee is due before design work begins. Work will not commence until the deposit is received.
Final payment: The remaining 50% is due upon the Designer's notification that the final deliverables are ready. Gerber files and all other deliverables will be released only after full payment is confirmed.
Method: Payments are accepted via Stripe (credit/debit card) or other methods agreed upon in writing. All prices are in USD.
Late payment: If final payment is not received within 7 days of notification, the Designer reserves the right to archive the project files and require a restart fee equal to 25% of the original quote to resume.
Each tier includes a defined number of revision rounds:
A "revision round" means one consolidated set of feedback from the Client, addressed in one updated deliverable. Feedback must be submitted as a single document or message — multiple scattered messages do not constitute separate revision rounds. Additional revision rounds beyond the included allowance are available at $35/hour, billed in 30-minute increments.
Client ownership: Upon receipt of full payment, the Client receives full ownership of the final deliverables (Gerber files, drill files, BOM, pick-and-place CSV, schematic PDF, and 3D renders). The Client may use these files without restriction — fabricate, modify, sell, or distribute as they see fit.
Source files: KiCad project source files (.kicad_pro, .kicad_sch, .kicad_pcb) are NOT included by default. Source file handoff is available as a paid add-on (see pricing). Upon payment of the source file add-on, the Client receives full ownership of the source files as well.
Designer portfolio rights: The Designer retains the right to display anonymised renders or screenshots of completed boards in a professional portfolio, unless the Client requests confidentiality in writing before project commencement.
Client-provided materials: The Client warrants that any schematics, reference designs, or other materials submitted to the Designer are either their own original work or properly licensed for use. The Designer bears no liability for designs that incorporate third-party IP without authorisation.
Changes to the agreed project scope after work has begun — including adding components, changing layer count, altering board dimensions, or requesting additional deliverables — may result in a revised quote. The Designer will notify the Client of any cost impact before proceeding. The Client must approve scope changes in writing before additional work is performed.
Turnaround times stated in quotes are estimates in business days from the date the deposit is received and all necessary project files are provided by the Client. The Designer will make reasonable efforts to meet agreed deadlines. Delays caused by the Client — including late schematic delivery, slow review turnaround, or delayed feedback — extend the delivery date accordingly and are not the Designer's responsibility.
Express turnaround (48-hour delivery) is available as a paid add-on and requires a clear, complete specification at project start. If insufficient information is provided for express completion, the Designer will notify the Client and revert to standard turnaround.
Once final files have been delivered, the project is considered complete. Requests for post-delivery changes are treated as new revision requests and billed at the hourly rate ($35/hr), regardless of remaining included revisions.
The Designer provides PCB layout services based on the information and specifications supplied by the Client. The Designer does not warrant that the designed board will meet performance specifications, regulatory certifications, or be free from errors in the underlying schematic.
The Client is solely responsible for verifying that the final design is correct before ordering fabrication.
The Designer agrees to keep all Client project details, schematics, and technical information confidential and will not disclose them to third parties without written consent, except as required by law. This obligation survives termination of this Agreement.
Cancellation before work begins: Full deposit refund.
Cancellation after schematic review but before layout: 50% of deposit refunded.
Cancellation after layout has begun: No refund of deposit. Client receives any in-progress files at their current state.
The Designer reserves the right to cancel a project at any time for any reason, with a full refund of all fees paid.
This Agreement is governed by the laws of the State of New Hampshire, USA. Any disputes shall be resolved in the courts of Hillsborough County, New Hampshire.
This Agreement, together with the accepted project quote, constitutes the entire agreement between the parties. It supersedes all prior communications regarding the project. Amendments must be agreed upon in writing by both parties.